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Operations manager

Operations manager

Who we are

Vimla is one of the fastest growing communications company in Sweden, starting from a small beta in 2014 to a big and lively community in 2016. In 2018 we became the carrier of the year and we will raise the bar for what an operator does, breathing innovation into traditional services.

We help bring friends, families, communities many others closer together. We are just getting started and are looking for the best individuals to help grow and support this incredible community of users.

We seek to create a climate where people's worth is determined by their willingness to bring forward ideas and make them happen, learn new skills and grab new responsibilities.

What  you’ll do

You will be joining and become a key player in Vimla’s Operations team. Your mission is to make sure that things runs smoothly for Vimla’s customers and employees - mainly support and tech.  It also means ensuring that the support team has the tools they need to deliver a great support experience.

You will monitor system workflows, respond to alerts, analyze raised issues and ensure that these get rightfully prioritized and solved accordingly. This will at times be very complex and will occasionally result in redesigning processes or workflows.

You will play also a key role in critical recurring procedures such as monthly bill production.

What you need to know and have

  • A degree in Computer science or the equivalent working experience
  • Proficient in SQL
  • Experience with Oracle SQL (Perl, Python & Shell is meritable)
  • Experience working with Windows and Linux based servers
  • Be a real problem solver with the ability to work in a small team
  • Some knowledge or experience in telco stacks (network, routing, provisioning, billing, rating, call data records)
  • Fluency in English (Swedish is meritable but not required)
  • Love board games (we’re kidding of course, but many of us do so it would be fun if you do)
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Or, know someone who would be a perfect fit? Let them know!

Working @ Vimla

In essence, we like to think of ourselves as a small team with huge dreams. We’re honestly convinced that we’re onto something really good here. Our team is a mixed bunch with all kinds of complementing super-powers. We're passionate about what we do and we love to work closely with each other, transparently and collectively.

At Vimla you'll develop your skills both on within your specialty but also on the bigger picture. You'll find yourself involved in the whole chain from conception to completion, regardless of what the job description reads. We strongly believe that makes us better.

Already working at Vimla?

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