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UX Researcher

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Vimla is not just another mobile carrier and never will be. Ever since the launch of Vimla in 2014, we've changed what people expect from a phone operator. By pushing boundaries, we have managed to become the fastest growing mobile carrier in Sweden. And more importantly, we have earned the trust and loyalty of our customers to an extent normally unheard of in our industry. This year we were even awarded Carrier of the Year (for the 3rd time!) based on our customer satisfaction. Things are good, but we're just getting started!

In 2020, we will increase the pace and strengthen the quality of our product development. For this, we will need an experienced UX researcher. In this new role, you have a chance to join a small but growing team, and help shape the way we do things. You will also be an important midfield player in Vimla, collaborating with all departments, stakeholders, and, in particular, our end-users.


The role

As Vimla’s first full-time UX researcher, you will take lead on understanding our users' behaviors and needs. You will work closely with the product development team, such as product managers, designers, and developers. As a team, you will deliver user-friendly and exciting products to our end users. 

We’re looking for an evangelist who can strengthen our customer focus by applying the right methods at the right time. You will be our research guru!

Main responsibilities

  • Be responsible for scoping and planning user research.
  • Conduct research continuously, and talk to our users on a weekly basis.
  • Compile, analyze and draw conclusions from thorough research.
  • Ensure that research findings are communicated to all relevant team members.

We believe you already are...

  • Deeply curious about our users and their everyday behavior.
  • An excellent communicator. Comfortable communicating in both English and Swedish.
  • Passionate about research, and excited to stay on top of the latest UX trends and academic articles.
  • Self-driven. You’ll be backed by our team, but will have to conduct and drive most of the research on your own.
  • Experienced working with designers, developers and product managers
  • Comfortable with the life cycle of a research project. Having been a part of it from planning, conducting, analyzing the results, documenting and communicating the findings.
  • Comfortable with both qualitative and quantitative research methods

It’s also a plus if you...

  • Have experience from UX research within a tech company.
  • Have an educational background in Social Science (anthropology, sociology, cognitive psychology), Human-Computer Interaction or related fields
  • Have experience with B2C product development

Why you want to work @ Vimla

As Vimla is currently on a really exciting growth journey, the possibilities to grow and develop with us are huge. We are a fun and close-knit team of 40 people. Vimla is a part of Telenor Sweden which means we get the best of two worlds - freedom to work independently as an online startup company but with employment benefits and development opportunities offered by a large company. We currently enjoy ourselves in our completely new offices in Solna, Stockholm.

Apply today! Is there a chance that you could be our new teammate? Make sure to press that application button. You might be glad that you did. Send your application in Swedish or English, whatever feels best.

Application deadline: 2019-03-31 (but don’t wait too long - interviews will be held continuously) Employment type: Full-time

At Vimla we believe that a diverse work environment will both improve the quality of both the work we do and of our workplace. All qualified candidates will receive our consideration for employment without regard to religion, ethnicity, gender, gender identity, sexual orientation, national origin, disability or age.

Or, know someone who would be a perfect fit? Let them know!

Vimla HQ, Solna

Garvis Carlssons Gata
169 51 Solna Directions

Working @ Vimla

In essence, we like to think of ourselves as a small team with huge dreams. We’re honestly convinced that we’re onto something really good here. Our team is a mixed bunch with all kinds of complementing super-powers. We're passionate about what we do and we love to work closely with each other, transparently and collectively.

At Vimla you'll develop your skills both on within your specialty but also on the bigger picture. You'll find yourself involved in the whole chain from conception to completion, regardless of what the job description reads. We strongly believe that makes us better.


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